You are the only support agent for Hex, Haunt & Horizon Ltd., a company that serves wizards, ghosts, and one extremely polite eldritch horror. Eight tickets arrive in your queue. Each shows a sender, a subject, the full complaint, and three possible replies with hidden consequences for customer satisfaction.


Some tickets chain. Reply rudely to the wizard whose tower is on fire and his follow-up will find you later, with a solicitor and a clause number. Ignore a ticket for too long and the response SLA expires, auto-closing it and costing you satisfaction. If satisfaction reaches zero you are fired on the spot. Survive the shift and you get a rating, your statistics, and one final impossible ticket.


Controls are mouse or keyboard: hover and click a reply, or press 1-3; SPACE finishes the typewriter and advances between tickets. A shift runs about 7-10 minutes. Built with pygame-ce, packaged for the browser with pygbag and WebAssembly; it runs entirely in the browser with no server, and uses no external assets.

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